Our routes, transit times, Incoterms, insurance policy, and tracking standards — clearly stated so you know exactly what to expect.
Full Container Load (FCL) and Less-than-Container Load (LCL) ocean freight from Ljubljana consolidation hub to East Coast and Gulf Coast US ports.
Priority air freight for time-sensitive or high-value consignments. Available for parcels, pallets, and temperature-controlled cargo via major European hub airports.
High-speed domestic parcel dispatch from our Sarasota, Florida warehouse via MBE, UPS, and DHL. Standard and express options available for all 50 US states.
Managed return logistics and reverse supply chain for e-commerce brands. B2B freight from US to Europe also handled on request via our Ljubljana hub.
Orders confirmed and inventory cleared by 14:00 local time are dispatched the same business day. Orders received after cutoff are processed the following business day.
All outbound parcels are packed to IATA/ISTA standards. Fragile and liquid goods (including spirits) are packed with custom foam inserts, absorbent lining, and leak-proof secondary containment.
All shipments receive a carrier tracking number issued within 2 hours of dispatch. Tracking information is available via the relevant carrier portal (DHL, UPS, MBE) or on request from our team.
All international shipments are accompanied by a commercial invoice, packing list, Certificate of Origin, and any required regulatory permits (TTB, FDA Prior Notice). We handle all documentation preparation.
Borea's carrier liability applies up to standard carrier limits. For high-value shipments, we strongly recommend — and can arrange — all-risk cargo insurance covering the full CIF value of the goods. Contact us for a quote.
In the event of damage or loss, Borea opens a carrier claim on the Client's behalf within 48 hours of notification. Full photographic documentation of outbound packing is retained for 90 days.
The Incoterm used for each shipment is agreed in the individual Service Agreement or Quote. The following are the terms most commonly applied to Borea Group operations:
| Term | Full Name | Risk Transfer | Typical Use |
|---|---|---|---|
| EXW | Ex Works | At seller's premises | Supplier pickup at EU distillery or winery |
| FCA | Free Carrier | Named place of delivery | Standard EU consolidation handover to Borea |
| CIF | Cost, Insurance & Freight | Port of destination | Ocean freight transatlantic — Borea arranges insurance |
| DAP | Delivered at Place | Named destination | US domestic delivery to client warehouse or venue |
| DDP | Delivered Duty Paid | Named destination | White-glove sourcing deliveries — Borea handles all duties and delivery |
Tell us your route, cargo type, and volume — we respond within 1–2 business days.